General

You can sign up to be notified when a particular piece is restocked by going to the product page, selecting your size, and entering your details to receive an email or text as soon as it's back!

For the quickest service, text us at 760-421-9995. You may also reach out to us via our contact form here or email at hello@midoribikinis.com

Products

MIDORI swimwear is made from Xtra Life Lycra which is 10x more durable than your average swimwear fabric when it comes to fade resistance, durability, and elastic retention. Our line is STANDARD 100 certified by OEKO-TEX. This means that every material used in our products is 100% skin safe. OEKO-TEX is an annual, voluntary certification process that goes beyond national and international requirements.

MIDORI bikinis are made in Colombia and Brazil by manufacturers who's values align with our own ethical and moral standards. Our seamstresses are paid higher than minimum wages and approximately 90% of the women employed by our factory are the heads of their households- provided with social security and health benefits to help improve their standards of living. Fair compensation is foundational to upward mobility and we embrace that truth when manufacturing our swimwear.

Yes, all top styles have removable padding with the exception of the Stella top.

While rare, MIDORI bikinis are handmade and defects do occur from time to time. Defective items must be reported to customer service via our contact form within 24 hours of delivery to ensure your replacement is properly processed.

You can read our top tips on taking the best care of your MIDORI bikini here!

Ambassadors

You can learn more about our tribe and submit an application here.

Each ambassador receives bikinis and in turn regularly takes photos for our social media accounts. The role of an ambassador is to spread positivity and brand awareness through social media.

We review ambassador applications daily and choose a new ambassador to join the MIDORI tribe semi-annually.

Ambassadors are required to have public Instagram accounts and be over the age of 21.

Orders

Although we can't guarantee an order can be changed once it's been placed, we will make every effort to do so. For the quickest service, text your order number and change request to 760.421.9995 or contact us here.

We recommend creating an account on our site where you can access your orders and view their status at any time. You may also contact us for quick updates.

Yes. Enter both into the "Gift Card/Discount" filed in checkout.

No, only one discount code may be used per order.

No, discount codes are only valid for a specific period of time and cannot be applied to orders placed before or after that window.

We cannot apply discount codes to orders that have already been placed. Please reach out to us at your earliest convenience to cancel your order and place a new one using the code by sending us a text at 760.421.9995 or contacting us here. Once an order has been shipped it cannot be canceled.

Shipping

Orders placed before noon PST Monday- Friday will be shipped within 24 hours. Orders placed after noon PST will be processed the following business day.

You will receive a shipping confirmation email containing a link to track your package once your order ships. Please allow 24 hours for your tracking number to update.

Yes! We even offer free worldwide shipping on orders with a value over $100 USD.

Of course! We offer expedited shipping beginning at $10. Find more information on faster shipping options here.

We offer multiple shipping options from 2 to 7 days for domestic orders within the United States. Overseas deliveries can take anywhere from 7-20 business days. Tracking information will be provided in your shipping confirmation email.

We use all major couriers such as DHL, FedEx, and UPS as well as and local courier partners like USPS. You’ll be asked to select a delivery method during checkout.

Most orders are shipped from our warehouse in Carlsbad, California.

Returns & Exchanges

If your bikini doesn't provide the perfect fit, send it back within 30 days using a prepaid return shipping label for an exchange or to receive store credit or a full refund. Orders returned for a full refund are subject to a $5 return shipping fee. To initiate a return or exchange, click here.

Your exchange will ship within 24 hours of dropping off your return at your local postal center.

Ensure you are using the same email address that was entered at checkout and the order number includes the "MB." The returns page is case-sensitive. Contact us here if you need assistance!

No, returns received after 30 days will be shipped back at the customer's expense as per our return policies.

Once we have received your package back at our facility, please allow 3 business days for return processing. Once your return has been processed you will receive an email confirming your refund.

Yes! Your store credit is essentially a gift card and carries a balance. To use the remaining amount, simply enter the same store credit code that was originally sent to you.

Any return not in compliance with our return policy will be returned to the customer. A decision to refuse a return that is not compliant with the MIDORI return policy is final and cannot be refuted.