We do not offer order pickups at this time.
Cards are charged at point of purchase to secure your order.
Pre-Orders will ship as soon as the inventory becomes available. The estimated shipping date on the product page is not a guarantee of the exact shipping date.
All items in an order ship at the same time. Since some pre-orders ship at a later date, all items in the order will be held until that date. If you would like to receive anything sooner, please place a separate order.
Yes. Pre-order items are eligible for return if the pieces are not explicitly excluded from the return policy. The 30 day return window will begin on the day the package is delivered.
Tracking information will be sent to you when your order is shipped to the email used at checkout. Please allow up to 48 hours for it to properly update.
Yes! As long as your order is in compliance with our return qualifications. Please see our RETURNS page for more information. We currently offer free prepaid return labels for domestic but not international locations.
We currently do not support exchanges, however, you can select store credit as your refund preference and use your credit to purchase a different piece or size.
While we don’t support exchanges, we can set up a custom order for the same pieces in a different size so that the original discount still applies. Please email us at firstname.lastname@example.org for assistance with this. If your discount code was listed as “Final Sale” then no exchanges or returns will be accepted. Contact us if you are unsure whether or not you’re eligible to return your order.
Once we receive your package back at our shipping facility, it can take between 1-3 business days for us to process your return. Once your return has been processed you will receive either a refund notification email or an email containing your store credit.
Unfortunately if your return is past our 30 day return deadline we cannot accept your return. Your piece will be shipped back to you at your expense.
There is a limit of one prepaid return shipping label per order.
Please make sure you are using the same email as you used at checkout. The returns page is case sensitive, so please make sure you enter your email exactly as you did during checkout. If you are still having problems, email us at email@example.com.
Although we cannot guarantee an order change in the case your order has already been processed, we'll certainly do our best! Simply reply to your order confirmation email at your earliest convenience with the piece(s) you'd like to change.
If the style or size of a specific bikini is sold out, we’d ask that you refer to the product page, select your size, then click the "Notify Me" button to be notified via email as soon as the product is back in stock.
We send our customers a notification as soon as the piece they are interested in is restocked however in some cases, particularly popular items may sell out rather fast even after a restock. If you have found this to be the case, please sign up to be notified again if you wish to stay up to date on the availability of the piece.
Our swimwear runs true to our sizing chart however personal preference (in terms of fit and style) may have an effect on the size you ultimately choose.
You can submit an applications at this link.
To keep your new bikini in the best possible shape we recommend that you avoid sitting on or up against rough surfaces- keep a towel handy and keep your bum comfy! After a quick dip in the ocean or pool, hop in the shower and rinse off. Freshwater is the trick to keeping colors vibrant. Swimwear is not made to be thrown in the washing machine; instead, hand wash your bikini with mild soap in cold water. Line dry or dry flat, do not wring, twist, or iron. Avoid contact with oils, sunscreen, and heavily chlorinated pools.