Shipping costs are calculated based on location at checkout. Please allow 1-3 business days for order processing.
|Standard (USPS)||5 business days|
|Priority (USPS)||3 business days|
|2nd Day (FedEx)||2 business days|
|Overnight (FedEx)||1 business day|
|Standard (USPS)||15 business days|
|Standard (DHL)||15 business days|
Delivery times shown at checkout are estimated, we do not provide money-back guarantees.
We ask that you allow 1-3 business days for order processing. Please note that we do not ship on weekends.
There may be taxes, duties and/or VAT costs applied by customs towards your order before or after the delivery of your package. These charges are not inclusive of the original shipping amount and will not be paid for or reimbursed by MIDORI.
If your package is marked as undeliverable, a reshipping fee in the amount of the original shipping cost will be required.
Customers are responsible for entering the correct shipping addresses and are encouraged to check them prior to submitting an order. Once a package has been shipped we cannot redirect it. Midori is not responsible for, nor able to refund or replace orders shipped to the incorrect address.
If you would like to cancel an order that has been refused or returned to us due to a mistake in the shipping address entered at checkout, the original shipping cost will be deducted from your refund amount as well as a 10% restocking fee.
Priority shipping is the only option we offer in the US that includes insurance. If you forgo choosing Priority Mail, Midori is not responsible for replacing, refunding, or tracking your lost package.