FREE WORLDWIDE SHIPPING . . . on all orders over $100.
Shipping costs are calculated based on delivery at checkout.
Please allow 1-3 business days for order processing.
We offer the following options:
|First Class Package||5 business days|
|USPS Priority Mail||1-3 business days|
|FedEx Ground||2-5 business days|
|FedEx 2nd Day||2 business days|
|FedEx Overnight||1 business day|
|PostMates (San Diego)||same day|
|Store Pickup (La Jolla)||same day|
|DHL Parcel Direct||15 business days|
Delivery times shown at checkout are estimated, we do not provide a money-back guarantee on any shipping options.
IN- STORE PICKUP
Your order will be available for pickup immediately at our La Jolla location during business hours.
We ask that you allow 1-3 business days for order processing. Please note that we do not ship on weekends.
There may be taxes, duties and/or VAT costs applied by customs towards your order before or after the delivery of your package. These charges are not inclusive of the original shipping amount or order charge and will not be paid for, or reimbursed by MIDORI.
Need to reship a refused or undeliverable package? A reshipping fee in the amount of the original shipping cost will be required. To avoid reshipping fees please double check your address prior to checkout.
Customers are responsible for entering the correct shipping addresses and are encouraged to check them prior to submitting an order. Once a package has been shipped we cannot redirect it. Midori is not responsible for, nor able to refund or replace orders shipped to the incorrect address.
RETURNED/ REFUSED ORDERS
If you would like to cancel an order that has been refused or returned to us due to a mistake in the shipping address entered at checkout, the original shipping cost will be deducted from your refund amount as well as a 10% restocking fee.
Priority shipping at a $10 flat rate is the only option we offer in the US that includes insurance. If you forgo choosing Priority Mail Midori is not responsible for replacing, refunding, or tracking your lost package.